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Project Management
Business Analysis

Business Analysis | IIBA Standard

Bridging the gap between business and technical teamProcess review, gap analysis, recommendations and modelingBusiness Case Cost Benefit Analysis Benchmarking and Options Analysis Stakeholders Analysis ...

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Project Leadership | Hybrid . Agile . Waterfall

Project Initiation, Business Case and Feasibility Study Project Planning, Building Roadmap and Customized Milestones Release Planning (Agile) Define Cost, Scope and Time, Resource Allocation Scrum ...

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IT Service Management

IT Service Management | ITIL 4 Standard

Bridge people, technology processes and partners Build or improve ITSM Framework Streamline Service Value System Improve efficiency and effectiveness Strengthen incident management core Save cost ...

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Amazon publication description: Project success defined by simplicity. Lean Elicitation Framework focuses on minimizing elicitation waste and maximizing value for the project team by way of eliminating any and all ambiguity between business and technical team, defining accurate business requirements as well as creating a positive, helpful and low risk […]

Project Success with Lean Elicitation Framework (LEF)© and SCRARA© – …

A Simple Approach to Continuous Improvements

How do we build a top class service team for internal or external customers? Here are the ways I suggest: Identify key performance indicators based on business needs Define indicators based on analytics and insights Plan a roadmap to achieve those objectives through research and analysis framework Ensure the roadmap […]

KPI and Analytics Shaping Performance

Project Management Professional (PMP)®

Certified ITIL® 4 Foundation | Axelos

Certified Lean Six Sigma Green Belt | Lean Enterprise Training (LSSGB®) | McGill University – Desautels Faculty of Management

Associate, Life Management Institute (ALMI®) | Life Management Institute – LOMA (Finance & Insurance)

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